Your Privacy Is Our
Top Priority.

FairTax ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Please read this Privacy Policy carefully. By accessing and using FairTax, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

2.1 Information You Provide Directly:

• Name, email address, phone number
• PAN (Permanent Account Number), date of birth
• Income details, tax documents, financial information
• Bank account details (for refund processing)
• Correspondence and support requests

2.2 Information Collected Automatically:

• Device information (browser type, IP address, operating system)
• Usage data (pages visited, time spent, clicks, form submissions)
• Cookies and similar tracking technologies

2.3 Information from Third Parties:

• Payment processors (for secure payment handling)
• Tax authorities (as required for ITR filing)

We use the information we collect for the following purposes:

• To Process Your ITR Filing: Extract data from documents, calculate tax liability, file returns with income tax authorities
• To Provide Services: Deliver personalised tax analysis, refund estimates, and expert review
• To Communicate: Send updates via WhatsApp, email, and SMS about your filing status and refunds
• To Improve Our Services: Analyse usage patterns, test new features, troubleshoot issues
• To Comply with Law: Fulfil legal obligations under Income Tax Act, RBI regulations, and data protection laws
• For Security: Detect fraud, prevent misuse, and protect our platform

Data Security: We implement industry-standard security measures including:

• 256-bit SSL/TLS encryption for data in transit
• AES-256 encryption for data at rest
• Regular security audits and penetration testing
• Multi-factor authentication for admin access
• Automatic backups and disaster recovery plans

We Do NOT Share Your Personal Information except as required by law or as described in this policy. We do not sell, rent, or disclose your personal information to third parties.

Required Disclosures: We may disclose information when:

• Required by law (tax authorities, government agencies)
• Necessary to protect our rights and safety
• With your explicit consent
• To service providers who assist in our operations (under strict confidentiality agreements)

Retention Period: We retain your information for as long as necessary to provide our services and fulfil legal obligations:

• Tax filing documents: 3 years (as per Income Tax Act requirement)
• Payment records: 3 years
• User account data: Until account deletion

You have the right to:

• Access: Request a copy of your personal data
• Correct: Request correction of inaccurate information
• Delete: Request deletion of your data (subject to legal requirements)
• Restrict: Request restriction of how we use your data
• Opt-Out: Opt out of marketing communications anytime

To exercise these rights, contact us at fairtaxadvisors@gmail.com.

We use cookies to improve your experience and analyse website usage. You can control cookie preferences in your browser settings. Disabling cookies may impact certain functionality of our website.

We may update this Privacy Policy periodically. We will notify you of significant changes via email or prominent notice on our website. Your continued use of FairTax after changes constitutes your acceptance of the updated Privacy Policy.

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

• Email: fairtaxadvisors@gmail.com
• WhatsApp: +91 7397 510 254
• Phone: +91 7397 510 254 (9 AM – 9 PM)