Legal Documentation

Clear, Fair Terms.
No Hidden Surprises.

Straightforward terms governing your use of FairTax's ITR filing service. By using our platform, you agree to these terms and our commitment to accurate, compliant, and secure tax filing.

Last updated: May 2025
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1

Acceptance of Terms

By accessing and using FairTax's website and services, you agree to be bound by these Terms of Service. If you do not agree to any part of these terms, you may not use our Services.

2

Description of Services

FairTax is an online platform that provides:

  • AI-powered document reading and data extraction for tax documents
  • Tax analysis and refund estimation
  • Expert Chartered Accountant review and verification
  • ITR (Income Tax Return) filing with Indian tax authorities
  • WhatsApp and email support throughout the process
We Are Not Tax Advisors: While we provide analysis, we recommend consulting with a qualified tax professional for specific tax advice tailored to your circumstances.
3

Eligibility

You must be:

  • At least 18 years old
  • An Indian resident or NRI filing Indian taxes
  • A PAN holder with a valid PAN number
  • Legally capable of entering into binding contracts

If you do not meet these eligibility requirements, you are not authorised to use our Services.

4

User Responsibilities

You agree to:

  • Provide accurate, truthful, and complete information
  • Maintain confidentiality of your account credentials
  • Upload only documents relevant to your tax filing
  • Comply with all applicable laws and regulations
  • Use the Services only for lawful purposes
  • Verify all extracted data before submission
  • Report any errors or discrepancies immediately
5

Fees & Payment

Pricing: Pricing is based on your filing type (split into 50% upfront + 50% after refund).

Free Filing Eligibility: Filing is FREE for senior citizens (60+), widows/widowers, single parents, differently-abled individuals, or those who refer 5+ friends.

Payment Terms:

  • Upfront payment required to start filing
  • Second payment due after refund is credited (or due date if you owe tax)
  • All payments are processed securely through approved payment gateways
  • No refunds for filing fees once the service has commenced
6

Disclaimers & Limitations

As-Is Service: FairTax provides its Services "AS IS" without warranties of any kind, either express or implied.

AI Accuracy: While our AI achieves 92%+ accuracy, we cannot guarantee 100% accuracy. All extracted data must be verified by the user before filing.

Expert Review: Our experts review returns for accuracy, but the ultimate responsibility for filing correctness lies with the taxpayer.

Tax Authority Decisions: We are not responsible for decisions made by income tax authorities regarding your return after filing.

Refund Timelines: Refund timelines are estimates. Actual refunds depend on income tax authority processing, which can take longer than expected. FairTax has no control over refund timelines once the return is filed.
7

Limitation of Liability

To the maximum extent permitted by law, FairTax shall not be liable for:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, data, or business opportunity
  • Errors or delays in document processing or filing
  • Tax liabilities or penalties resulting from your return
Total Liability Cap: FairTax's total liability shall not exceed the fees you paid for our Services in the relevant transaction.
8

Intellectual Property

All content on FairTax (website design, text, graphics, logos, AI algorithms) is our intellectual property. You may not reproduce, modify, or distribute any content without our prior written permission.

9

Prohibited Conduct

You agree NOT to:

  • Upload false, fraudulent, or fake documents
  • Attempt to hack, reverse-engineer, or disrupt our platform
  • Misrepresent your identity or PAN details
  • Use our Services for illegal purposes or tax evasion
  • Spam or harass our support team
  • Resell or redistribute our Services without authorisation
Violation of these terms may result in immediate account termination and legal action under applicable Indian law.
10

Data & Privacy

Your use of our Services is governed by our Privacy Policy. By using FairTax, you consent to our collection and use of your information as described in the Privacy Policy.

11

Termination

We may terminate or suspend your account if you:

  • Violate these Terms of Service
  • Provide false or fraudulent information
  • Engage in illegal activities
  • Misuse our Services

Termination may result in loss of access to your account and filing data. Fees already paid are non-refundable upon termination for cause.

12

Indemnification

You agree to indemnify and hold harmless FairTax, its officers, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

  • Your use of our Services
  • Your violation of these Terms
  • Your tax return filed through us
  • Inaccurate information you provided
13

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Mumbai, Maharashtra, India.

14

Changes to Terms

We may update these Terms of Service periodically. Continued use of our Services after changes constitutes your acceptance of the updated Terms. We recommend reviewing this page regularly for any updates.

15

Contact Us

For questions about these Terms of Service, please contact:

Acknowledgement: By using FairTax, you acknowledge that you have read and understood these Terms of Service and agree to be legally bound by them. If you disagree with any part of these terms, please discontinue use immediately.

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